Handling Challenging Situations 1: Uncovering Needs and Wants in Conflict Situations
Uncover people’s needs and wants in conflict situations to support more productive outcomes. Learn how to listen with empathy.
Alumni UK Past Recordings
Resources and Past Event Recordings
Positive Influencing Skills 2: Adapting Your Influencing Style
Adapt your influencing style to suit different stakeholders and situations. Learn how to identify your own preferred style.
Master the Art of Incredible Interviews
Sell your story, own the room. Craft a compelling narrative that aligns your unique value with what the interviewer wants most.