Contact us | British Council

Call us +44 (0)161 884 0291

Monday to Friday 08.00 to 18.00 UK time.
Closed 11.00 to 12.00 UK time on Wednesday.

Write to our Customer Service team at:

British Council Customer Service UK
Bridgewater House
58 Whitworth Street
Manchester
M1 6BB

Please note, while our customer service team is based in Manchester, our global headquarters are in London, and we have offices in all countries in the UK.

Raise a Safeguarding concern

British Council press office

Our press releases and media contacts. A duty press officer is available 24 hours a day for urgent media enquiries.

Contact your local British Council office

Find direct links to contact your local country British Council Customer Service teams.

Make a freedom of information request

How to ask for information about the work of the British Council.

Make a complaint

If you have a comment or complaint we encourage you to talk to us, to help us to learn from our mistakes and improve our services.