Contact us | British Council

We are currently receiving an extremely large volume of enquiries both by telephone and our online enquiry form. Our response time may be delayed. We apologise for any inconvenience caused.

Call us +44 (0)161 957 7755

Monday to Friday 08.00 to 18.00 UK time.
Closed 11.00 to 12.00 UK time on Wednesday.

Write to us at

British Council Customer Service UK
Bridgewater House
58 Whitworth Street
Manchester
M1 6BB

Office closures

Please note that all our UK offices are currently closed to members of the public in order to maximise health and safety during the COVID-19 pandemic.

British Council press office

Our press releases and media contacts. A duty press officer is available 24 hours a day for urgent media enquiries.

Contact your local British Council office

Find direct links to contact your local country British Council Customer Service teams.

Make a freedom of information request

How to ask for information about the work of the British Council.

Make a complaint

If you have a comment or complaint we encourage you to talk to us, to help us to learn from our mistakes and improve our services.