Mark Walker is Chief Customer Officer, English and Exams for the British Council.
Mark was appointed to this role in January 2026, having previously been Director English and Exams. Prior to that he was Director Transformation, working to ensure successful and efficient organisational change to deliver the British Council’s mission and strategy. Prior to that he led the British Council’s East Asia region for five years, a region which includes China, Myanmar and Australia. Mark has also been Director of British Council’s global examinations, responsible for the delivery of UK qualifications and English language assessments across the world.
He has worked in various roles in India, Egypt and countries in Europe where he started his British Council career as a teacher of English in Slovakia.