What if I need to withdraw my entry during the registration period - 1st March 2023 – 4th May 2023, 5pm (BST)?
If you wish to withdraw your entry before the final registration deadline (4th May 2023, 5pm BST), you must contact the British Council and you will receive a refund of any fees paid.
Refund payments will only be made to the account or card which you used to pay the administration fee. Refunds will not be issued in cash.
What if I need to withdraw my entry after the registration period has closed (after 4th May 2023, 5pm BST)?
If you need to withdraw your entry after the final registration deadline, you must contact the British Council as soon as you are able to and no later than 1 working day before the exam,
You may be eligible for a refund of part of your administration fee if at the sole discretion of the British Council you have a valid medical reason, and you are able to supply a medical certificate no later than 5 working days after contacting the British Council. If the British Council accepts your reason and receives your medical certificate within 5 working days, you will receive a 50% refund on the British Council administration fees paid. The British Council is unable to offer you any refund for the Cambridge Admissions Testing registration fees paid.
Refund payments will only be made to the account or card which you used the pay the administration fee. Refunds will not be issues in cash.
What if I want to withdraw my entry after the day of the test?
You cannot withdraw your entry after the day of the test. No refund will be offered to candidates who notify the British Council after the day of the test has already passed.
What if I am absent or sick on the day of the test?
If you are absent on the day of your test with no prior notice, you are not eligible for any refund on your fee.
However, if you contact the British Council at least 1 working day before the exam, you may be eligible for a refund of part of your administration fee if at the sole discretion of the British Council you have a valid medical reason, and you are able to supply a medical certificate no later than 5 working days after contacting the British Council.
If the British Council accepts your reason and receives your medical certificate within 5 working days, you will receive a 50% refund on the British Council administration fees paid. The British Council is unable to offer you any refund for the Cambridge Admissions Testing registration fees paid.
Refund payments will only be made to the account or card which you used the pay the administration fee. Refunds will not be issued in cash.
We can submit a special consideration request on your behalf, but we cannot offer you another test date.
What if I am delayed by circumstances beyond my control?
If you arrive late for your test, you may be admitted to the exam at the sole discretion of the British Council supervisor. If you arrive late for your exam and the British Council supervisor decides not to admit you to the exam, you are not eligible for any refund on your fee.
How soon can I re-sit an Admissions Test?
These tests only take place once a year and you will have to wait until June 2024 to take another test. We recommend you speak to your university at the earliest opportunity as they will be best placed to advise on next steps.