During this uncertain time, our students, customers and partners’ health is our priority.
As a global organisation we connect with 80 million people in 100 countries through activities including arts programmes, English language teaching and exams.
In many countries, we have temporarily paused this activity in response to government and health authority guidance. In some countries we are able to continue while using appropriate health and safety protocols.
If you want to know if your exam, class or programme is affected, please check the website of our office in your country in the first instance. You can find your country contact by using the dropdown menu on our homepage.
If you are based in the UK, please liaise with our UK customer services team or your main contact at the British Council. Links to country sites for Scotland, Northern Ireland and Wales are in the dropdown menu on the homepage.
If you are an awarding organisation, you can find more guidance on administering exams here.
We remain committed to ensuring people all over the world can connect through English language and culture. In the coming weeks that is likely to be predominantly digital.
We offer a large number of online resources which you can see in the links below, to learn English, know more about other cultures, and take part in virtual cultural programmes.
Message from Sir Ciarán Devane, Chief Executive, British Council
I am writing in response to the escalating Covid-19 outbreak, and to let you know what you can expect from the British Council in the coming months.
We are all affected in some way by this pandemic. At the British Council, we have had our cultural programmes and our English language teaching and assessment activities disrupted. I know that affects many of you as our partners and stakeholders. This is true whether you’re in the creative industries or the cultural sector, in schools or universities, in civil society or in the ministries we partner with around the world.
The health of our audiences, colleagues and partners remains our first priority. Like you, the decisions we take will be taken in the light of the most up to date information we have. We are working hard to deliver what we can while responding to the relevant government and health authority guidance in all the countries where we work.
As I know is true for many of your own institutions, the huge pressure of this pandemic is challenging the British Council’s sustainability. Our operations are underpinned by the surplus from our revenue-generating activities. Pausing this work through so many countries places an extraordinary financial strain on us. We are working to reduce that stress and expect to make clear decisions in the weeks ahead on how to deliver our mission in that context.
We recognise these tough decisions that we are facing will in turn affect partner organisations. And they will also individuals – teachers, pupils, university lecturers, international students, businesspeople, artists, creatives and entrepreneurs. The impact is significant for all of us.
But I do hope that through all this we at the British Council can continue to do all we possibly can to support you over the next few weeks and months. We are exploring how we can digitise our programmes and find possibilities for connecting people online. Through new approaches to our work, we will endeavour to continue to provide cultural and educational opportunities to connect.
While the Covid-19 pandemic is causing enormous hardship, we have always believed as the British Council that culture connects us. In the face of a truly global challenge, this is more important than ever. It will be difficult in the immediate term, but these connections will be even more vital when we get beyond this.
In the meantime, I wish that you, your families and your communities remain safe and well and I sincerely hope we can continue to work well together during this unprecedented time.
With best wishes