Data Protection

We apply the UK Data Protection Act 1998 to all of our global operations unless the local equivalent law is stronger.

The UK Data Protection Act works in two main ways. It gives individuals rights over how their personal information is used and sets out rules for organisations that handle personal information.

Our Information Security and Privacy Policy describes how we treat personal information.

Our Personal Information Charter sets out the standards you can expect from us when we handle personal information and what you can do if you think standards are not being met.

Accessing your personal information

Under the UK Data Protection Act any individual has the general right to ask for a copy of the personal information held about them. This means that you can ask for the information that we hold about you. This is known as the right of ‘subject access’. When making a request you will need to give us:

  • a request in writing
  • proof of your identity (e.g. passport)
  • proof of your address (e.g. utility bill)
  • any information that we reasonably need to process the request.  For example details of our offices or staff that you have had contact with and when.

We will not start looking for your information until we receive all of the above. In order to submit your request, or for help making a request, please contact our Information Governance Advisor (Disclosures) at IGDisclosures@britishcouncil.org

Although you should submit a request in writing, if would like to speak to someone in person, you can contact us by telephone on +44 (0)161 957 7624