In 2018 the British Council is introducing changes to the way we work with awarding bodies and universities globally.

The changes are being introduced in response to feedback from a range of stakeholders and are intended to rationalise and standardise our offer while preparing the way for automation. The aim is to provide clarity and consistency for clients and customers across our global network.

One change will be the introduction of a standardised fee structure from October 2018 which will make our offer clearer and more consistent. This new structure will cater both for the arrangement where we charge your candidates an exam administration fee, and for the arrangement where we invoice the university or awarding body for our charges.

These changes will reduce the number of contracts and invoices we generate and eventually eliminate duplication of effort for our awarding bodies. Overall the benefits will be:

  • A clearer offer and improved service for our clients and customers
  • Improved levels of client and customer satisfaction
  • An examination service well placed to meet the future needs of UK awarding bodies

We will keep you up to date on all of these changes throughout 2018. As existing arrangements are phased out, we will issue new agreements and notify you of any changes to fees. In the meantime, if you would like to know more, or have concerns about how they may affect your particular requirements, then please do not hesitate to get in touch.

David Hopkinson, Project Manager