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International student mobility, and marketing
Does marketing matter?
Speaker Professor Colin Gilligan, Professor of Marketing, Sheffield Hallam University; Visiting Professor, Northumbria University
Presentation Colin Gilligan powerpoint
Broadening our horizons: international students’ views on studying in the UK
Presenter Dominic Scott, Chief Executive, and Beatrice Merrick, Director of Servicesand Research, UKCOSA - the Council for International Education
Presentation Dominic Scott and Beatrice Merrick powerpoint
National approaches to international education marketing
Speaker Dee Roach, Director IDP UK
*Presentation or paper currently unavailable
Speaker Dr Christian Müller, DAAD, Germany
Presentation Christian Müller powerpoint
International student mobility: lessons from the past, predictions for the Future
Speaker Professor Peter Williams, Council for Education in the Commonwealth  
Presentation Peter Williams powerpoint
Paper Peter Williams paper
Speaker Professor Lalage Bown, Council for Education in the Commonwealth
Presentation Lalage Bown powerpoint
Speaker Dr Neil Kemp, Director, Education UK Marketing Division, British Council
Presentation Neil Kemp powerpoint
Choosing a “top” university: the importance of brand and league tables in International students’ decision-making
Speakers Allison Doorbar, Managing Partner, JWT Education
Presentation Alison Doorbar powerpoint
Speaker John O’Leary, Editor, Times Higher Education Supplement
Presentation John O'Leary powerpoint
Understanding, meeting and managing international students’ expectations
Paper title How to keep a finger on the pulse of international student opinion
Speaker William Archer, Education Practice Head, Barkers
*Paper and presentation unable at present
Paper title The International Student Experience in New Zealand
Speaker Andrew Holloway, Director, International Office, University of Auckland, New Zealand
Presentation Andrew Holloway powerpoint
Paper Andrew Holloway paper
Meeting customer needs: admissions and enquiry handling systems for international students
Paper title Admission of international students into higher education: policies and Instruments
Speaker Franziska Muche, Senior Officer, Academic Co-operation Association, Brussels
Presentation Franziska Muche powerpoint
Paper title Delivering competitive advantage through customer focus
Speaker Tim O’Brien, International Development Director, Nottingham Trent University
Presentation Presentation available on CD-ROM
Paper Tim O'Brien paper

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