The Request

Received on 21 December 2017

From: 
Sent: 21 December 2017 17:15

Subject: FOI Request- Telephony and Networks

Hi, 

I want to submit a freedom of information request for the following information relating to telephony and networks services:

If there is more than one supplier for each of the contracts below, please can you provide me with the contract data for each of the supplier including, spend, contract dates, type of lines and number of sites.

Contract 1

1.       Current Lines (Analogue, ISDN VOIP, SIP etc) Provider- Please can you provide me with the name of the supplier for the contract.
2.       Fixed Line- Contract Renewal Date- please provide day, month and year (month and year is also acceptable). If this is a rolling contract please provide me with the rolling date of the contract. If there is more than one supplier please split the renewal dates up into however many supplier
3.       Fixed Line- Contract Duration- the number of years the contract is for each
4.       Type of Lines- Please can you split the type of lines per each supplier? PTSN, Analogue, SIP

5.       Number of Lines- Please can you split the number of lines per each supplier? SIP trunks, PSN Lines, Analogue Lines

Contract 2

6.       Minutes/Landline Provider- Supplier’s name (NOT Mobiles) if there is not information available please can you provide further insight into why?
7.       Minutes/Landline Contract Renewal Date- please provide day, month and year (month and year is also acceptable). If this is a rolling contract please provide me with the rolling date of the contract.
8.       Minutes Landline Monthly Spend- Monthly average spend. An estimate or average is acceptable.
 9.       Minute’s Landlines Contract Duration: the number of years the contract is with the supplier.

10.   Number of Extensions- Please state the number of telephone extensions the organisation currently has. An estimate or average is acceptable.

Contract 3

11.   Fixed Broadband Provider- Please can you provide me with the name of the supplier for the contract.
12.   Fixed Broadband Renewal Date- please provide day, month and year (month and year is also acceptable). If this is a rolling contract please provide me with the rolling date of the contract. If there is more than one supplier please split the renewal dates up into however many suppliers

13.   Fixed Broadband Annual Average Spend- Annual average spend for each broadband provider. An estimate or average is acceptable.

Contract 4

14. WAN Provider- please provide me with the main supplier(s) if there is not information available please can you provide further insight into why?
15.   WAN Contract Renewal Date- please provide day, month and year (month and year is also acceptable). If this is a rolling contract please provide me with the rolling date of the contract. If there is more than one supplier please split the renewal dates up into however many suppliers
16. Contract Description: Please can you provide me with a brief description of the contract
17. Number of sites: Pleas state the number of sites the WAN covers. Approx. will do.
18.   WAN Annual Average Spend- Annual average spend for each WAN provider. An estimate or average is acceptable. 

19. Internal Contact: please can you send me there full contact details including contact number and email and job title for all the contract above.

If there is more than one supplier for each contract please can you separate the contract dates and spend for each supplier. Also if no information can be provided for each of the key data types please explain why there is no information.

Thanks

 

Our Response

Responded on 23 January 2018

From: IG_Disclosures 
Sent: 23 January 2018 11:05
To: 

Subject: RE: FOI Request- Telephony and Networks (FOI_2017_85)

Case Reference: FOI_2017_85

23 January 2018

Dear 

Thank you for your request for information dated 21 December 2017 concerning telephony and network services. Your request has been handled under the terms of the Freedom of Information Act (FOIA) 2000 and has been passed to me for reply.

For your ease of reference, I have restated your request below in bold and have provided our response beneath each point.

Contract 1

1. Current Lines (Analogue, ISDN VOIP, SIP etc) Provider- Please can you provide me with the name of the supplier for the contract.

Vodafone – wrapped up in a framework agreement

2. Fixed Line- Contract Renewal Date- please provide day, month and year (month and year is also acceptable). If this is a rolling contract please provide me with the rolling date of the contract. If there is more than one supplier please split the renewal dates up into however many supplier

Wrapped up in framework agreement until March 2019

3. Fixed Line- Contract Duration- the number of years the contract is for each

Wrapped up in a framework agreement for 7.5 years

4. Type of Lines- Please can you split the type of lines per each supplier? PTSN, Analogue, SIP

Vodafone and PSN

5. Number of Lines- Please can you split the number of lines per each supplier? SIP trunks, PSN Lines, Analogue Lines

Approx. 7000

Contract 2

6. Minutes/Landline Provider- Supplier’s name (NOT Mobiles) if there is not information available please can you provide further insight into why?

Vodafone – wrapped up in a framework agreement

7. Minutes/Landline Contract Renewal Date- please provide day, month and year (month and year is also acceptable). If this is a rolling contract please provide me with the rolling date of the contract.

Wrapped up in framework agreement until March 2019

8. Minutes Landline Monthly Spend- Monthly average spend. An estimate or average is acceptable.

Currently approx. 90K per month

9. Minute’s Landlines Contract Duration: the number of years the contract is with the supplier.

Wrapped up in a framework agreement for 7.5 years

10. Number of Extensions- Please state the number of telephone extensions the organisation currently has. An estimate or average is acceptable.

approx. 7000

Contract 3

11. Fixed Broadband Provider- Please can you provide me with the name of the supplier for the contract?

Vodafone.  Wrapped up in a framework agreement for 7.5 years

12. Fixed Broadband Renewal Date- please provide day, month and year (month and year is also acceptable). If this is a rolling contract please provide me with the rolling date of the contract. If there is more than one supplier please split the renewal dates up into however many suppliers

Wrapped up in a framework agreement for 7.5 years / March 2019

13. Fixed Broadband Annual Average Spend- Annual average spend for each broadband provider. An estimate or average is acceptable.

Wrapped up in a framework agreement – all part of WAN costs

Contract 4

14. WAN Provider- please provide me with the main supplier(s) if there is not information available please can you provide further insight into why?

Vodafone – wrapped up in a framework agreement

15. WAN Contract Renewal Date- please provide day, month and year (month and year is also acceptable). If this is a rolling contract please provide me with the rolling date of the contract. If there is more than one supplier please split the renewal dates up into however many suppliers

Wrapped up in a framework agreement – 7.5 years / March 2019

16. Contract Description: Please can you provide me with a brief description of the contract

Long term framework agreement covering a number of services and options

17. Number of sites: Pleas state the number of sites the WAN covers. Approx. will do.

200

18. WAN Annual Average Spend- Annual average spend for each WAN provider. An estimate or average is acceptable.

5.1 million

19. Internal Contact: please can you send me there full contact details including contact number and email and job title for all the contract above.

Service Line Owner | Risk and Regulatory | British Council | 254 Chulalongkorn Soi 64 Phyathai Rd. Pathumwan | Bangkok | Thailand 10330

Direct line +66 (0)89 900 3075 | john.strickland@britishcouncil.org

If there is more than one supplier for each contract please can you separate the contract dates and spend for each supplier. Also if no information can be provided for each of the key data types please explain why there is no information

I hope the information provided has been useful. 

If you are dissatisfied with the handling of your request, you have the right to ask for an internal review. Internal review requests should be submitted within two months of the date of receipt of the response to your original letter and should be addressed to: 

Information Governance Advisor (Disclosures)
Information Governance and Risk Management 
British Council
Bridgewater House
58 Whitworth Street
Manchester

M1 6BB 

Email: IGDisclosures@britishcouncil.org 

If you are not content with the outcome of the internal review, you have a right to appeal to the Information Commissioner for a decision at: 

The Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
 
Phone: 0303 123 1113 

Website: www.ico.org.uk

Yours sincerely

Information Governance Advisor (Disclosures) | Information Governance and Risk Management Team