The Request

Received on 19 December 2016 (clarified on 13 March 2017)

From: 

Sent: 19 December 2016 09:58

To: 

Subject: FOI Request for Information - WiFi Provider Contracts 

Dear Freedom of Information Officer,

Awaiting Acknowledgement/Response on below request

I would like to submit a Freedom of Information request which relates to the organisation’s Wi-Fi contract(s) especially around managed guest and visitor WiFi.

Please acknowledge this request for information!

Please can you send me the following contract information?

1.            Wi-Fi Provider- Who is the contracted supplier for the Wi-Fi contract.

2.            Average Annual Spend – Please state the annual average spend over three years for each supplier. If this is a new contract please state the estimate annual average spends. If there is more than one Wi-Fi provider please split annual for each individual provider.

3.            Number of Wi-Fi Users- Please state the number of users the Wi-Fi contract is in place for. An estimate number of users will also be acceptable. If there is more than one Wi-Fi provider please state the number of users for each individual provider.

4.            What is the contract Type: 1. WiFi= WiFi contract, 2. Managed=Part of a larger contract, 3. In-house=is the Wi-Fi managed and maintained in-house.

4.            Number of Locations/Site- I require the number of locations/sites the Wi-Fi contract is contracted for. If there is more than one Wi-Fi provider please state the number of sites for each individual provider.

5.            End User Offer- What the Wi-Fi offers to the end users e.g. Unlimited, Pay as you go, free 1 hour access or just free access. If there is more than one Wi-Fi provider please state the number of sites for each individual provider.

6.            Manufacturer Name/Brand- Please provides me with the brand names of the Wi-Fi equipment which many include manufacturers of the access points and routers. If there is more than one Wi-Fi provider please state the Manufacturers Name for each individual provider.

7.            Contract Description- Please provide me with a brief description of the solution in place for Wi-Fi and any other services provided under the contract. If there is more than one Wi-Fi provider please state the contract description for each individual provider.

8.            Actual Contract Start Date- Please can you state the Start date of the contract. If there is more than on Wi-Fi provider please split contract dates for each individual provider.

9.            Actual Contract Renewal/Expiry Date- Please can you state the renewal/expiry date of the contract. If the contract is coming up for renewal if possible please state the likely outcome of the Wi-Fi contract.

10.          Contact Details- I require the person from within the organisation responsible for the Wi-Fi contract. Can you please provide me with their full contact detail including contact number and an email address? If there is more than one Wi-Fi provider please state the contract details for each individual provider.

IF the organisation doesn’t have a Wi-Fi contract in place please state when the organisation plans to have a Wi-Fi contract in place. Please do this by providing me with a month and year and if possible what type of solutions they plan to want in place and the number of locations. 

If this service is provided in-house please provide me with:

1.       Number of Users

2.       Number of Locations/Site

3.       End User Offer

4.       Manufacturer Name/Brand

5.       Contact Details- I require the person from within the organisation responsible for the Wi-Fi

IF the organisation has this service (Wi-Fi) as part of a managed service please can you provide me with the contract details of the managed contract including:

1.            Current Provider

2.            Number of Users- This is normally the total number of staff with the organisation.

3.            Contract Description- Please can you provide me with a brief contract description of the overall contract.

4.            Contract Expiry Date- Please 

5.            Contract Review Date

6.            Contact Details- I require the person from within the organisation responsible for the Wi-Fi contract. Can you please provide me with their full contact detail including contact number and an email address.

Please can you acknowledge my request for this information? 

Thanks

 

From: 

Sent: 13 March 2017 11:55

To: IG_Disclosures

Subject: RE: FOI Request for Information - WiFi Provider Contracts 

Hi,

The request is for UK operations. Please advise.

Thanks/Regards,

 

Our Response

Responded on 31 March 2017

From: IG_Disclosures 

Sent: 31 March 2017 15:53

To: 

Subject: RE: FOI Request for Information - WiFi Provider Contracts (FOI_2017_18)

Case Reference: FOI_2017_18

31 March 2017

Dear 

Thank you for your request for information dated 19 December 2016, which you later clarified on 13 March 2017, concerning information on British Council Wi-Fi contracts. Your request has been handled under the terms of the Freedom of Information Act (FOIA) 2000 and has been passed to me for reply.

For your ease of reference, I have restated your request below in bold and have provided our response beneath each point.

Please can you send me the following contract information?

1.Wi-Fi Provider- Who is the contracted supplier for the Wi-Fi contract.

CGI

2.Average Annual Spend – Please state the annual average spend over three years for each supplier. If this is a new contract please state the estimate annual average spends. If there is more than one Wi-Fi provider please split annual for each individual provider.

£32,364 + VAT

3.Number of Wi-Fi Users- Please state the number of users the Wi-Fi contract is in place for. An estimate number of users will also be acceptable. If there is more than one Wi-Fi provider please state the number of users for each individual provider.

1555

4.What is the contract Type: 1. WiFi= WiFi contract, 2. Managed=Part of a larger contract, 3. In-house=is the Wi-Fi managed and maintained in-house.

2. Managed=Part of a larger contract

5.Number of Locations/Site- I require the number of locations/sites the Wi-Fi contract is contracted for. If there is more than one Wi-Fi provider please state the number of sites for each individual provider.

6 sites, same provider

6.End User Offer- What the Wi-Fi offers to the end users e.g. Unlimited, Pay as you go, free 1 hour access or just free access. If there is more than one Wi-Fi provider please state the number of sites for each individual provider.

Access via corporate build device to corporate back office only. Guest access on demand using one time access code with flexible expiry time (no other limit on usage)   

7.Manufacturer Name/Brand- Please provides me with the brand names of the Wi-Fi equipment which many include manufacturers of the access points and routers. If there is more than one Wi-Fi provider please state the Manufacturers Name for each individual provider.

Manly CISCO and Amigopod

8.Contract Description- Please provide me with a brief description of the solution in place for Wi-Fi and any other services provided under the contract. If there is more than one Wi-Fi provider please state the contract description for each individual provider.

Access via corporate build device to corporate back office only. Guest access on demand using one time access code with flexible expiry time (no other limit on usage)   

9.Actual Contract Start Date- Please can you state the Start date of the contract. If there is more than on Wi-Fi provider please split contract dates for each individual provider.

May 2012

10.Actual Contract Renewal/Expiry Date- Please can you state the renewal/expiry date of the contract. If the contract is coming up for renewal if possible please state the likely outcome of the Wi-Fi contract.

December 2018

11.Contact Details- I require the person from within the organisation responsible for the Wi-Fi contract. Can you please provide me with their full contact detail including contact number and an email address? If there is more than one Wi-Fi provider please state the contract details for each individual provider.

We are withholding this information as the exemption under section 40 (Personal data) sub-section (2) of the Freedom of Information Act 2000 applies. 

Section 40(2) allows a public authority to withhold information relating to third parties if one of the conditions set out in section 40(3) is satisfied. Under the FOIA disclosure of this information would breach the fair processing principle contained in the Data Protection Act (DPA), where it would be unfair to that person or if it is confidential.

We do not think it would be fair to disclose the contact details of the person responsible for the Wi-Fi contract.  

Section 40 is an absolute exemption therefore is not subject to the public interest test.

I hope the information provided has been useful. 

If you are dissatisfied with the handling of your request, you have the right to ask for an internal review. Internal review requests should be submitted within two months of the date of receipt of the response to your original letter and should be addressed to: 

Information Governance Advisor (Disclosures)

Information Governance and Risk Management 

British Council

Bridgewater House

58 Whitworth Street

Manchester

M1 6BB 

Email: IGDisclosures@britishcouncil.org 

If you are not content with the outcome of the internal review, you have a right to appeal to the Information Commissioner for a decision at: 

The Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Phone: 0303 123 1113 

Website: www.ico.org.uk

Yours sincerely

Information Governance Advisor (Disclosures) | Information Governance and Risk Management Team

https://www.britishcouncil.org/organisation/transparency/freedom-informa...