The British Council is the United Kingdom’s international organisation for education and cultural relations, and currently has offices in 110 countries. Its core activities are in the areas of English language teaching, examinations, education, arts, science, governance, development projects and exchange of scholarships.

The British Council Jordan has a vacancy for Customer Service Officer.

The post holder’s main responsibilities will be to deliver quality information services, promote and cross sell our products and services to customers to enable the British Council to reach its objectives. Read job description.

Eligible candidates should demonstrate competency in:

• Achievement
• Customer service orientation
• Team working
• Inter-cultural competence
• Self Awareness
• Flexibility
• Entrepreneurship
• Professional confidence

Generic skills in:

• Marketing and Customer Service/minimum of two year experience
• Financial planning and management
• Knowledge of database systems and basic computer skills
• Fluent in both Arabic and English

Closing date for receiving applications: Thursday 11 December 2008

Annual salary: JOD 6748.00 – 7423.00

Application forms are to be either downloaded here or collected from the British Council Reception Desk.

Please do not send curriculum vitas

Application to be forwarded to:

Customer Services Manager
British Council
PO Box 634, Amman 11118, Jordan

Or e-mail: vacancy1@britishcouncil.org.jo

The British Council is committed to a policy of equal opportunity which means that we do not accept CVs as formal applications for employment. We welcome applications from all sections of the society. We guarantee an interview to disabled candidates who meet the essential criteria. All interested candidates should complete the external application form and submit it according to the instructions. Please read the behavioural competency dictionary and the guidance notes carefully before completing your application form.

Only short listed candidates will be contacted

We have developed our Integrated Equality Scheme to help us promote equality and eliminate discrimination in the areas of gender, race and disability. Find out how we are applying this scheme worldwide.