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Customer Service Week 2012

Discover Customer Service Week at the British Council and win prizes and a chance to join various events.

Customer Service Week in Hanoi

Customer Service Week in Ho Chi Minh City

INSPIRATIONAL QUOTE COMPETITION WINNERS

After a long week of reading, thinking about and arguing over quotations in Hanoi and Ho Chi Minh City we are glad to present the winners of our “Inspirational Quote” competition:

Ho Chi Minh City

Nguyen Hien
"The English language is the World's most widely accepted passport."

Hanoi

Nguyen Yen
"You are just learning ABOUT English if you don't try to speak it"

Thank you very much to everybody else who has taken part in this competition. We are still trying to decide on the winners of the daily quote prizes and will be announcing these soon.

INSPIRATIONAL VIDEO CONTEST WINNERS

Champion:

Mr. Truong Hong Lam
Click here to view his video

Appreciation Prizes:

1. Mr. Nguyen Huu Ngoc
Click here to view his video:

2. Mr. Tran Phuc Thinh
Click here to view his video:

3. Mr. Nguyen Quang Khai
Click here to view his video:

4. Ms. Viet Tinh
Click here to view her video

CUSTOMER SERVICE WEEK IN HANOI (1-7 OCTOBER 2012)

WORKSHOPS

Date Time Topic Location
Monday 1 Oct 0900 - 1130 Inspirational IELTS tips for Writing Success

20 Thuy Khue
Monday 1 Oct 1800 - 1930 Education UK workshop: “Tips to win scholarships to study
in the UK”

20 Thuy Khue
Tuesday 2 Oct

0900 - 1130

Inspirational IELTS tips for Speaking Success

20 Thuy Khue
Tuesday 2 Oct 1800 - 1900 Parents workshop on Young Adults’ Academic English courses

20 Thuy Khue
Wednesday 3 Oct 11.30 - 12.00 Demo session on pronunciation component of GE courses

20 Thuy Khue
Thursday 4 Oct 0900 - 1130 Inspirational IELTS tips for Listening & Reading Success and
including tips from high scoring candidates

20 Thuy Khue
Thursday 4 Oct 11.30 - 12.00 Demo session on pronunciation component of GE courses

20 Thuy Khue
Saturday 6 Oct 1030 - 1130
1345 - 1445
1600 - 1700
Parents workshop on “Helping your child use internet safely” 20 Thuy Khue

Registration for joining these events will be based on a first come first served.

ONLINE CONTEST

Join the ‘Inspirational Contests’ to win the following prizes:  

Prizes for the winner in the ‘Inspirational Quote’ contest:

  • 1 Free English course valued 8,000,000 Dong
  • 1 voucher worth 500,000 Dong for Megastar cinema

Details of the ‘Inspirational Quote’ contest can be found here.

SPECIAL PROMOTIONS

Promotional Scheme Time For whom

Register for an IELTS test and get an attractive gift

  • 400 IELTS Umbrellas
  • 200 Key Rings
  • 500 Passport Cover
  • 200 Thermo water bottle

Candidate will enter a lucky draw to receive the gift

01/10/2012 – until the gifts run out British Council IELTS Candidates

Free IELTS Pre-test*
Free IELTS pre-tests for candidates who wish to practice Listening and Reading skills and familiarise themselves with the IELTS test.

(Places are limited)
* official IELTS Pre-test paper from Cambridge ESOL

03/10 & 05/10/2012
0900 - 1100

All customers from 16 years old and with a Pre-Intermediate level of English or above
(registration in person at the Customer Service desk only)
British Council IELTS - Full Package
10 % discount for the full package of IELTS Preparation Course and IELTS test

From now till further notice All customers
Free Placement Test
Free English level test for Adult courses at the British Council

01-05/10/2012 All customers

Special discount for English courses
10% discount for registration into the 10.00 & 15.00 General English courses in October 2012 term

* As re-registration period only starts on 8 October, this discount will be offered to current customers re-registering from 8 to 13 October

01-06/10/2012 All customers

Especially, customers will have an opportunity to meet and talk in person with the Country Director of the British Council in Vietnam, Robin Rickard, at the Front of House area on Thursday 4 October from 1700 to 1930.

For further information, please contact Customer Services
20 Thuy Khue, Tay Ho, Hanoi
Tel: 37281922
Email: bchanoi@britishcouncil.org.vn

CUSTOMER SERVICE WEEK IN HO CHI MINH CITY (1 - 7 OCTOBER 2012)

WORKSHOPS

Date Time Topic Location
Monday 1 Oct 0930 - 1130 Inspirational IELTS tips for Writing Success

25 Le Duan
Monday 1 Oct 1830 - 1930 Inspiration of UK culture and education

25 Le Duan
Tuesday 2 Oct 0930 - 1130 Inspirational IELTS tips for Speaking Success

25 Le Duan
Wednesday 3 Oct 1000 - 1200 Inspirational IELTS tips for Listening & Reading Success
and including tips from high scoring candidates

25 Le Duan
Wednesday 3 Oct 1500 - 1600 Inspiring self study skills

25 Le Duan
Friday 5 Oct 1945 - 2045 Inspirational IELTS tips

110 Nguyen Thi Minh Khai
(Le Quy Don High school)
Sunday 7 Oct 0830 - 0930 Inspiring your child to learn English 25 Le Duan

All workshops will be delivered in English. However “Inspiring your child to learn English” workshop will be interpreted.

Registration for joining these events will be based on a first come first served basis and will include the chance to win additional prizes.

FREE ENGLISH COURSE/TEST

Join the ‘Inspirational Contests’ to win the following prizes:  

1. Prizes for the winner in the ‘Inspirational Quote’ contest:

  • 1 free English course valued at 8,800,000 VND
  • 1 Megastar cinema prepaid card valued at 500,000 VND
  • 1 winner’s Trophy
  • Invitation to the VIP table at the Customer Service Week Gala dinner in Ho Chi Minh City

Details of the ‘Inspirational Quote’ contest can be found here

2. Prizes for the winner in the ‘Inspirational Video Clips/Photos’ contest:

  • 1 free English course valued at 8,800,000 Dong
  • 1 examination service voucher valued at 3,200,000 VND
  • 1 Megastar cinema prepaid card valued at 500,000 VND
  • 1 winner’s Trophy
  • Invitation to the VIP table at the Customer Service Week Gala dinner in Ho Chi Minh City

Please visit our Youtube to view a clip with short sample. Details of the ‘Inspirational Video Clips and Photo’ contest can be found here.

SPECIAL PROMOTIONS

Promotional Schemes Time For whom

Gifts for IELTS registration

Register for an IELTS test and get an attractive gift

  • 400 IELTS Umbrellas
  • 200 Key Rings
  • 500 Passport Cover
  • 200 Thermo water bottle

Candidate will enter a lucky draw to receive the gift

01/10/2012 – until the gifts run out British Council IELTS candidates

Free IELTS Pre-test*
Free IELTS pre-tests for candidates who wish to practice Listening and Reading skills and familiarise themselves with the IELTS test.

(Places are limited)
* official IELTS Pre-test paper from Cambridge ESOL

01/10 (14.00)
04/10 (09.30)
05/10 (09.30 & 14.00)

All customers from 16 years old and with a Pre-Intermediate level of English or above
Gifts for the first 200 registrations of English course
Register for an English course at British Council and get one thermo water bottle.|

01/10/2012 – until the gifts run out All customers
British Council IELTS - Full Package
10 % discount for the full package of IELTS Preparation Course and IELTS test

From now till further notice All customers

Free trial lesson
Join one of our existing classes for one lesson. (Young Learner courses excluded)

(Places are limited)

01-05/10/2012 All customers who have already taken a level test
Free Language Assessment
Free Language assessment for English course at the British Council

01-05/10/2012 All customers

Lucky Prizes!

  • Attractive prizes for customers who pick the daily lucky number when asking for information at the British Council
  • Lucky draw to join British Council Gala Dinner for those customers who register for a course or an IELTS test
01-06/10/2012 All customers

For further information, please contact Customer Services Staff
25 Le Duan, District 1, Ho Chi Minh City
Tel: 3823 2862
Fax: 3823 2861
Email: bchcmc@britishcouncil.org.vn

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