Our values determine how we behave and are described in terms of how we treat each other and the people we deal with.

We value people

• We respect the people we work with: colleagues, customers, and partners
• We listen to and value the ideas and opinions of others
• We give and listen to constructive feedback
• We work together as a team

We value integrity

• We build trust
• Our procedures are open and transparent
• We work for the greater good of the organisation
• We confront and discuss difficult ideas openly

We value relationships based on mutuality

• We value diversity and difference
• We build relationships and partnerships based on mutual benefit
• We are aware of our impact on others
• We are ready to learn from others

We value creativity

• We feel empowered to make decisions about the way we work
• We take personal risks and learn from our experience
• We respond flexibly to new challenges and opportunities
• We are able to express our feelings
• We share knowledge

We value professionalism

• We deliver on our promises to internal and external customers and clients
• We comply with corporate and client requirements
• We account for our actions

How do we live these values?

All of us must abide by these five values in all aspects of our work. Through discussions between colleagues a shared understanding of how they are interpreted in each country to fit with the local culture should be developed.