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We hope to make your experience of dealing with the British Council an excellent one and we value your opinion of our services.
In order to serve you better, feedback/complaints about the conditions of the test must be given preferably on the test day in writing or no later than 5 days after the test date. Any complaints about the delivery of the test after the results are issued will not be considered as valid.
If you would like to make a comment or complaint to us about the service you have experienced please e-mail to: ielts@britishcouncil.org.tr
Please read our Suggestions & Complaints Policy for details.
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