We aim to provide a high standard of service to you. We've pulled together some of the most frequently asked questions about our services to help you find the information you're looking for quickly. You can find these, and the answers for each sector from the menu on the left. Please write to us at  customer.services@britishcouncil.org.tr   if you can not find the answer to your question. We will respond to your enquiry latest within 3 days.

Please also send us any suggestions, feedback and/or complaints via customer.services@britishcouncil.org.tr too to help us improve our service.

Find out more about our suggestions and complaints policy

The information you give will be kept according to the Data Protection Legislation which has been in force since 1998 in England, and will be never shared with third parties.