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British Council Turkey
The British Council premises in Ankara
ABOUT US
Who we are
Contact us
Events in Turkey
Subscribe to our enews
British Council Turkey Blog
Equal Opportunities & Diversity
Frequently Asked Questions
FAQ General
FAQ Arts
FAQ Chevening Scholarships
FAQ Education UK
FAQ Exams
FAQ Governance and Society
FAQ Science
Suggestions and Complaints
Job opportunities
Welcome to Turkey
E-Magazine Summer 2011
GENERAL FREQUENTLY ASKED QUESTIONS
What you want to know about the British Council and the UK

Please click on the questions to see the answers

WHAT DOES THE BRITISH COUNCIL DO?

The British Council is the UK's main agency for creating stronger cultural relations with other countries.

We have been working in Turkey continuously since 1940, and have centres in Ankara & Istanbul and are also active throughout the rest of Turkey.

We believe in building sustainable relationships between people and institutions in the UK and Turkey because both countries benefit mutually.

Our work covers a vast range of areas from education to science and arts, and from work with civil society to government reform.

CAN I GET TRAVEL INFORMATION AND GUIDES ON THE UK FROM THE BRITISH COUNCIL?
For information about visiting Britain for leisure purposes, please see the Visit Britain website www.visitbritain.co.uk.
CAN I APPLY FOR A UK PASSPORT / VISA  AT THE BRITISH COUNCIL?

All visa applications and enquiries should be made through World Bridge Services in Turkey . You can also check relevant British Embassy web page for detailed information.

HOW CAN I JOIN BRITISH COUNCIL’S ACTIVITIES and/or HOW CAN I SUBSCRIBE TO E-SERVICES?

Please sign up to our mail groups in your interest areas and you’ll start to receive mails from e-services on your chosen subjects which will inform you of upcoming events.

HOW CAN I MAKE AN ENQUIRY AND/OR COMPLAINT TO THE BRITISH COUNCIL?

If you have any queries and complaints please do not hesitate to contact us at 0 312 455 3600.

Your enquiries will be responded to within 24 hours.

“If you do complain we pledge to; treat you in a courteous and professional way, treat your complaint seriously, and deal with your complaint promptly.

If we are unable to resolve the issue immediately, we will do so within 10 working days of the receipt of your complaint.”

HOW CAN I VISIT THE BRITISH COUNCIL?

In line with our new ways of working, to visit our office please ring and make an appointment with the person you wish to see.
Ankara – 0312 455 3600; İstanbul – 0212 355 5657.

DO YOU HAVE ENGLISH LANGUAGE COURSES?
We don’t have English Language courses for the public but we do provide a number of free online resources to help learners of English: For information on studying English in the UK, please visit www.educationuk.org/turkey.
For teacher training courses and online materials for English Language Teachers, please click here for information.
IS THERE A LIBRARY AT THE BRITISH COUNCIL?

As part of a wider strategic review we have closed our library operations in Istanbul, Ankara and in Izmir. We will instead be focussing our resources on expanding our work in specific developmental areas identified with the Turkish Ministry of National Education.

We continue to run all kinds of cultural events, plus conferences and seminars in such areas as education, arts, governance, science and sport, and well as the administration of thousands of UK examinations each year.

Our library collection in Istanbul has been presented to Istanbul Bilgi University and currently our former members are able to use and borrow some of the resources from Dolapdere campus. The full collection will be available at santralistanbul campus. In Izmir, we donated our library to Ekonomi University and members are using the resources.

CAN’T FIND THE ANSWER TO YOUR QUESTION?

Submit your question through customer.services@britishcouncil.org.tr

DOES BRITISH COUNCIL TRANSLATE OR APPROVE DIPLOMAS?
Some of the British Council centres in the world are authorised for such services however British Council Turkey does not provide any translation or approval services for diplomas.

The United Kingdom’s international organisation for cultural relations and educational opportunities.
A registered charity: 209131 (England and Wales) SC037733 (Scotland)
Our privacy and copyright statements.
Our commitment to freedom of information. Double-click for pop-up dictionary.

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