Home > About us > Make a complaint
We value your opinion of our people, work, website, programmes and services. If you would like to make a comment or complaint about us you can do this in one of three ways
- Use this feedback form, your complaint will be sent to our Customer Relations Manager
- Contact the person, department or office that you have already dealt with to fully explain your situation.
- Contact the British Council Information Centre in the UK. So that we can respond to you, please provide your name, postal address, e-mail address and telephone number.
By email
commentsandcomplaints@britishcouncil.org
By telephone +44 (0)161 957 7755
(Monday to Friday – 0900 to 1800 BST).
By post
British Council Information Centre
Bridgewater House
58 Whitworth Street
Manchester
UK
M1 6BB
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