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British Council Sri Lanka
our workshops
Soft Skills Workshops
Customised Business Communication Skills (CBCS)
Business Communication Skills Course
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Effective Team Working

This highly practical course helps you to understand the nature of team working. It explores techniques that enable individuals and teams to address the communication and process issues that are barriers to high performance. It examines the different roles within a team and how to harness the different strengths and styles to improve team performance.

By understanding different work preferences and communication styles a team will learn to value diversity and make the most of its strengths and design action plans to move forward.

BENEFITS
After this one-day workshop you will be able to:

identify the different roles within a successful team
build and develop an effective team that maximises the strengths of the team members

LEARNING OBJECTIVES
You can expect to:

define the conditions for an effective team
identify the different roles within a team
examine how teams evolve and develop
look at high performance teams
examine your own role within a team

COURSE OUTLINE
Introduction

What is a team?
Characteristics of groups and teams
Types of teams

Team roles

Identifying the roles in a team
Looking at different models of the ideal team
Reflecting on your own role and preferred style within a team
Changing your roles

Building a team

Creating clear objectives for your team
Choosing an appropriate leader or leadership style
Creating a supportive environment
Giving effective feedback

Conditions for effective team work

Creating clear objectives for your team
Choosing an appropriate leader or leadership style
Creating a supportive environment
Effective feedback

High performing teams

The factors that lead to high performance within teams
Choosing an appropriate leader or leadership style
Creating the correct environment for team members
Managing a team effectively

WHO THE COURSE IS FOR
This course is for anyone who has to lead a team at work and wants to improve their team working skills in order to better achieve business objectives.

When:
Time:
To be confirmed
from 0900 to 1600
Where: Cinnamon Lakeside – Dukes Court 1
Fees
Individual price - Rs. 10,600/- (includes lunch &
  refreshments)
At your own
premises
- Rs. 99,000/- (up to 20 participants)
  This price does not include the
  cost of transporting the trainer
  to and from your premises
__________________________________________________

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