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Examinations Services staff is trained to provide the best possible service to the public and to ensure that examinations are administered to the highest standards. However, if you are dissatisfied with the service provided please write to the Country Examinations Manager at the following address:
Harriet Gardner Country Examinations Manager British Council 49, Alfred House Gardens Colombo 03 E-mail: info.lk@britishcouncil.org
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Please give full written details of the problem, stating your name, candidate number, address and contact telephone number. |
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Complaints/suggestions will normally be answered within five working days. |
Thank you. We welcome your suggestions or complaints so we can improve our service to you.
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