The British Council is the United Kingdom’s international organisation for educational opportunities and cultural relations. Our purpose is to build mutually-beneficial relationships between people in the UK and other countries and increase appreciation of the UK’s creative ideas and achievements. We operate in 110 countries and territories worldwide.

The Education UK unit of the British Council promotes UK education in Sri Lanka & the Maldives and stages education promotional events, working closely with local schools & institutions, recruiting agents, the UK education sector and the British High Commission. We also provide information, counselling and consultancy to Sri Lankan and Maldivian students, and encourage links between schools, universities and other institutions in the UK and Sri Lanka.

We are looking for an energetic team player with strong interpersonal and communication skills.

Main areas of responsibility will include

			Providing information and services to customers/staff/partners both face to face or through the call centre.
			Providing advice and counselling services on study in the UK.
			Collecting and maintaining records of all cash transactions at Education Services.
			Assisting in the work relating to export promotional activities by UK institutions: the education exhibitions in Sri Lanka & Maldives, promotional visits in Sri Lanka.
			Leading in conducting customer evaluation surveys.
			Providing assistance with outreach activities.

Qualifications needed

			G.C.E. O/L with a distinction in English language or equivalent  – essential
			G.C.E. A/L or equivalent – desirable

Behavioural competencies needed

			Team working (including co-operatively working with different groups ) – essential
			Achievement (including prioritising tasks and meeting deadlines) – essential

Generic skills needed

			Marketing & Customer Service (including identifying underlying needs of the customer and delivery of high quality services) – essential
			Communication Skills in written and spoken English – essential
			Computing Skills – desirable

Other Skills needed

Finance Skills – desirable

The application form for this post is available at our reception or can be downloaded from this page. Evidence and examples should be given for each of the skills and competencies mentioned above.

This full-time post is available based in Colombo on a one-year contract from August 2008 at a minimum starting salary of Rs.23,383/- per month. If more than 10 candidates meet all the essential criteria, the desirable criteria will be used to shortlist and only shortlisted candidates will be contacted. Please provide a telephone number which will enable us to contact you at short notice.

Further clarification regarding experience and skills needed for the job can be obtained from our Human Resources Unit on (011) 4521509/8 and by going through our Competency Dictionary.

Applications should reach:

Manager Human Resources
British Council
P O Box 753
Colombo

no later than Monday 7 July 2008.

Please indicate 'Education UK Officer’ on the top left hand corner of the envelope. Applications could also be e-mailed to us at vacancies.lk@britishcouncil.org.

The British Council is committed to a policy of equal opportunity and is keen to reflect diversity at every level within the organisation.  We welcome applications from all sections of the community.  We guarantee an interview to disabled candidates who meet the essential criteria.

Examinations Services delivers a wide range of UK exams including IELTS, GCEs, English Language exams, University and Professional exams.

We are looking for an energetic team player with strong interpersonal and communication skills.

Main areas of responsibility will include

			handling face-to-face, print and email enquiries and transactions
			registering candidates for examinations and other services
			processing customer payments and issuing receipts
			helping to organise and promote exam sessions
			providing general administrative support

Qualifications needed

			G.C.E. O/L with a distinction in English language or equivalent  – essential
			G.C.E. A/L or equivalent  – desirable

Behavioural competencies needed

			Team working (including co-operatively working with different groups) – essential
			Achievement (including prioritising tasks and meeting deadlines) – essential
			Customer Service Orientation (including delivering a high quality service) – essential

General skills needed:

			Communication Skills in written and spoken English – essential
			Computing Skills – essential

Technical Skills needed

Financial Skills  – desirable

The application form for this post is available at our reception or can be downloaded from this page. Evidence and examples should be given for each of the skills and competencies mentioned above. Your application will be disqualified if you do not provide the evidence and examples on the application form.

This full-time post is available based in Colombo on a one-year contract from August 2008 at a minimum starting salary of Rs.23,383/- per month. Please provide a telephone number which will enable us to contact you.

Further clarification regarding experience and skills needed for the job can be obtained from our Human Resources Unit on (011) 4521509/8 and by going through our Competency Dictionary.

Applications should reach:

Human Resources Co-ordinator,
British Council, P.O.Box 753,
Colombo

Applications should reach us no later than Monday 14 July 2008. Please indicate 'Examinations Services Officer’ on the top left hand corner of the envelope. Applications could also be e-mailed to us at vacancies.lk@britishcouncil.org.

The British Council is committed to a policy of equal opportunity and is keen to reflect diversity at every level within the organisation. We welcome applications from all sections of the community. We guarantee an interview to disabled candidates who meet the essential criteria.