Professional Development Courses - Professional Development - British Council

Business skills, image © British Council

Professional Development Courses

Are you interested in ways to keep your customers loyal, attract new clients in the face of increasing competition and retain your employees longer?

Keeping your customers when so much choice is available and people are becoming more discerning is a constant challenge for organisations today. Companies recognise that differentiation lies in the quality of their people. If your staff communicate well and build relationships effectively, they are more likely to be successful.

The British Council and Speak First will help you achieve your company goals and provide excellent service to your customers by offering you a range of professional development courses in the following areas: business development, business effectiveness, communication skills, media skills, networking, personal impact, presentation skills. The courses will be delivered by the Speak First experienced team of UK trainers, consultants and executive coaches and administered by the British Council in Romania. Find out more about the trainers.

Presentation Skills

Our highly practical Presentation Skills Training Courses will give you great tips to improve your skills and lead you to a new level of excellence whatever your starting point.

Personal Impact

You cannot afford to ignore the fact that people are more likely to want to do business with those who are confident of their sense of who they are. Our practical and lively courses will help you come across with positive impact, whatever the situation.

Business Effectiveness

Our courses will help your people develop a client relationship strategy for continually monitoring the relationships that are vital for your success and identify what your clients’ really value.

Business Development

You are facing a group of decision makers. You need to make a positive impression. How do you put your message across? How can you differentiate yourself from the crowd?

Communications Skills

Good communication is vital in every organisation. This becomes even more important as companies operate on a global basis and their employees work flexible hours and at a distance.

Media Skills

Our intensive and highly practical media skills training courses show you what to expect and how to make the most of every media opportunity, whether handling a crisis or a PR event.

Networking

By increasing your network by just one contact you can increase your business ten-fold. You’ll learn how to project confidence, professionalism and openness in every networking situation.