This article is about two of the many different techniques that have been designed to help people make important decisions in the world of business. With the audio, you listen to a manager who has just attended a course on decision-making techniques. She is explaining the technique of “The Six Thinking Hats” to her management team.

With this article you can

• check your reading and listening comprehension
• try word-building activities on adjectives and nouns
• practise the first conditional