Over the last couple of years in Europe and the US the cost of airfares has decreased considerably. Consequently, the number of passengers has increased dramatically. Along with cheaper airfares and newer aircraft there have been other improvements to air travel that are less obvious. The area of baggage handling is an example. Learn more about these developments here.

John Arahanga is flying to New Zealand. He is at the check-in counter at London Heathrow airport. Look at the pictures and put the sentences in the correct order.

Now read the magazine article about baggage handling at airports. Choose the correct sentence to fill each gap.