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It's all on the tag
Heathrow Airport: at a lost luggage desk
Airlines
My baggage hasn't arrived

A passenger’s baggage hasn't arrived at London Heathrow. She's gone to the ‘’Aeroa Lost Luggage’’ counter to report the loss.

Listen and decide whether the statements are true or false.

Listen again to the conversation between the passenger and the clerk and complete the information on the Missing Baggage Report.

Here are some questions from the conversation at the Aero desk. Put the words in the correct order.

Writing game - type in two paragraphs from the 'It’s all on the tag!' article. You can decide how difficult the game will be.

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