Registration for school, university and professional exams is mainly conducted directly with the examination board that sets the rules of admission. The exceptions are the University of London examinations as well as all admission tests and school exams.

You can sit your non-EFL exam at all British Council examination centres in Poland provided the exam board agrees to this arrangement.

The British Council collects fees for the administration of the exam and the despatch of examination papers to the examination board. The list of fees is available in the document Examinations Fees – individual candidates. The fees do not cover the charges made by the examination boards.

Find out more about the non-EFL fees.

DISABLED CANDIDATES

Candidates who require special arrangements (e.g. candidates with hearing or visual difficulties) are asked to provisionally report it to the educational institution while registering for an exam session. The regulations of awarding disabled students with special arrangements are always set by the examination boards.

CANDIDATES WITH DYSLEXIA, DYSGRAPHIA OR DYSORTOGRAPHIA

Candidates applying for extra time for the the examination because of dyslexia, dysgraphia or dysorthographia are asked to provisionally report it to the educational institution while registering for an exam session. The regulations of awarding the students with with extra time are always set by the examination boards.

In the case of GCE A-level exams (Edexcel International and Cambridge International Examinations), admission tests of the University of Oxford and Cambridge Assessment (BMAT, ELAT, TSA, STEP) as well as the exams of the University of London candidates should submit their requests for special arrangements directly to British Council. To be granted with special arrangements you should fill in the application for special arrangements form and submit it (accompanied by other registration documents) to the British Council office by the deadline set by the Exams Coordinator:

• in person or by post to

Examinations Services
British Council
Al. Jerozolimskie 59
00-697 Warszawa

• by fax to +48 (0) 22 695 59 86
• by e-mail to exams@britishcouncil.pl

INVOICES

If you want to receive an invoice for the exam payment collected by British Council, fill in one of the forms below:

• Request for invoice – individual candidate
• Request for invoice – company

REIMBURSEMENTS

If you paid for an exam, but did not register, you are entitled to a full refund. Fill in the refund form and submit it to the British Council office in Warsaw.

If you were not able to take part in the exam because of health reasons you are entitled to a refund of 60% of the examination fee paid to the British Council. The basis for the refund is a medical certificate submitted to the address below no later than the deadline stated in the regulations.

Only British Council fees can be refunded.

Find out more about refunds of exam fees in the Regulations

Requests for invoices and refund forms together with proof of payments should be submitted:

• in person or by post to

Examinations Services
British Council
Al. Jerozolimskie 59
00-697 Warszawa

• by fax to +48 (0) 22 695 59 86
• by e-mail to exams@britishcouncil.pl

Our aim is to continuously improve our services to our customers. If you have any suggestions or comments that may help us in this process please contact us.

Any comments you may have concerning the conduct of the examination should be directed to the supervisor immediately after the examination and in writing to the examination centre staff no later than by the deadline stated in exam regulations.

Please read our complaints procedures.