We at the British Council are dedicated to providing customer service to the highest possible standards. As a customer-focused organisation, customers are our top priority.  By focusing on delivery, timeliness, information, professionalism and being friendly and positive in all we do, we strive for service excellence.

Our Customer Services Team is a one-stop shop where we provide information and advice about all of our services and cater to all your needs.

The services we provide include, among others:

• Information on all areas of British Council activity
• Course and exam registration
• Access to brochures and promotional materials
• Free access to front-of-house computers

Please see our standards of customer service.

Your visit is always welcome!

British Council Warsaw
Al. Jerozolimskie 59 (ground floor)
Warszawa
Tel.: 0 22 695 59 00
Fax: 0 22 621 99 55
E-mail: info@britishcouncil.pl

British Council Krakow
Rynek Główny 6 (1st floor)
Kraków
Tel.: 0 12 428 59 30/39
Fax: 0 12 428 59 40
E-mail: bc.krakow@britishcouncil.pl

EQUAL OPPORTUNITY & DIVERSITY AT THE BRITISH COUNCIL

As the UK’s principal cultural relations organisation the British Council is strongly committed to Equal Opportunity & Diversity. These pages provide information about our approach within the organisation and how we build Equal Opportunity & Diversity into our programmes and projects.