British Council, with its regional Project English, aims to address the challenges and issues facing industry. We continue to work with partners to plug the training gap and to help build capacity in English language competence and intercultural communication skills.
We offer new and innovative practices of working with corporate organisations in the Information Technology Enabled Services (ITES) sector. This includes the fast growing Business Processing Outsourcing (BPO) sector in the Philippines where 350,000 are currently employed, and annual growth rates are 15%.
British Council consultancy delivers in areas such as:
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trainer training |
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intercultural communication training |
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UK culture training |
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role profiling |
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language benchmarking |
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pre-service voice testing |
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recruitment |
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assessment and online e-learning |
Project English comprises a team of UK Training Consultants based in Manila who bring a wealth of teaching, training and language assessment experience to the project.
Together we have a wealth of experience of working in the corporate sector in South Asia and combined experience of almost 80 years teaching and training in a variety of situations in over 30 countries. As British consultants working in the Philippines, we are uniquely placed to understand the expectations of UK customers and the challenges faced by Filipino customer service representatives.
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