Our Business Communication course helps you to develop your business communication skills and your ability to interact in standard international English.

The course uses a practical task-based methodology, which also gives trainees the opportunity for reflection. Throughout the course you will be applying the skills in observed group activities where you will learn to give and receive feedback on your performance.

By the end of this course you will learn

			Business meeting skills:		chairing and participating in meetings and writing minutes.
			Recruitment skills:		recruiting effectively, applying for jobs and writing your letter of application and your CV
			Business letters, e-mails and reports:		tailor your writing to deal with different types of business matters. organise the contents of reports effectively and concisely.
			Negotiation skills:		learn about the negotiation process and practice.
			Customer Care:		discover the principles of customer care and how to make sure you provide the sort of services international customers now expect.
			Marketing and advertising:		learn what is involved in marketing and promoting a product or service.