Build your confidence and fluency and develop your professional English!
This new 32-hour courses are for business professionals and administrators who need to communicate effectively, in both speaking and writing.
There are two levels in this course
- Business Communication English One
- Business Communication English Two
Both of these courses are equally suitable for those in work or preparing for a career in business. It uses a wide range of multimedia and is highly interactive enabling you to put what you learn into practise.
Package includes a course book, free membership of the Achiever's club.
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Person to Person •meeting people for the first time •discussing work routines •offering to help, asking for permission and making requests •dealing with communication problems |
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Phone Calls •making a good impression when answering the phone •taking notes and long messages •dealing with problems on the phone |
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Writing •layout for international business letters, emails and faxes •a range of phrases for letters, emails and faxes •writing a range of letters, emails and faxes |
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Exchanging Information •asking and answering questions politely •finding out about details, specifications, numbers and prices •arranging appointments and meetings •dealing with cultural differences and misunderstandings |
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Meetings •practise participating in a range of meetings •discuss ideas and exchange opinions •practise working with an agenda •Identify and practise the role of the chairperson •Consider different styles of negotiating and practise negotiating in a range of situations |
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Entertaining Visitors •be better able to receive visitors and build professional relationships •develop your English for socialising and making small talk •make travel arrangements for yourself and others• |
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Explaining and Presenting •explain and present the history of your company •explain and show people how to do things •describe procedures and processes •practise using sales talk in relation to marketing •discuss product development •prepare and give a presentation |
Click here for our course dates.
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