LCCI English for Tourism is a qualification intended for all those who want to work and communicate effectively in spoken English in the tourism industry. It is offered at two levels, each aiming at particular positions.
The qualification is for candidates who wish to be able to communicate effectively, in spoken English, at a customer liaison level within the hospitality, travel and tourism industry. Candidates will be expected to have a general English proficiency equivalent to the Council of Europe’s Waystage Level (A2) and in addition will need to apply and use the special vocabulary, idiomatic expressions and abbreviations generally used in the travel and tourism industry.
The qualification consists of two components: Level 1 Written English for Tourism (WefT) and Level 1 Spoken English for Tourism (SEfT). These components are, however, also available as standalone qualifications.
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basic business reading comprehension in a tourism context |
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composing a simple business communication |
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general spoken communication within a tourism context |
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understanding and processing tourism-related information |
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tourism-related tasks |
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holiday and accommodation types |
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leisure and business travellers and tourists |
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methods of travel |
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job roles in the travel and tourism industry |
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the specialist language of the tourism industry |
WEfT: Candidates are assessed via a 2 hour written examination paper consisting of four compulsory questions.
SEfT: Candidates are assessed via a 20 minute spoken examination, which consists of two parts. Both parts carry equal mark weighting and candidates are assessed on their performance according to the following four assessment criteria – fluency, lexis (vocabulary), grammar and pronunciation.
This qualification is specifically intended for people preparing for, or working in, the tourism industry, either overseas or in the UK. It examines their ability to communicate effectively in spoken English at a professional level. Candidates will be expected to have a general English proficiency equivalent to the Council of Europe’s Threshold Level (B1), but in addition they will need to demonstrate their understanding and use of the specialised language and terminology used in the travel and tourism industry.
This qualification consists of two components: Level 2 Written English for Tourism (WEfT) and Level 2 Spoken English for Tourism (SEfT). These components are, however, also available as standalone qualifications.
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written business communication (letters, memos, faxes) |
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routine spoken communication within a tourism context |
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tourism-related information processing and reformulation |
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promotional literature (brochures, leaflets, advertisements) |
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reports |
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tour commentaries and itinerary planning |
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lists and/or structured notes |
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calculations of passenger numbers/requirements and costs |
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notices and announcements |
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holiday and accommodation types |
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leisure and business travellers and tourists |
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methods of travel |
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job roles in the travel and tourism industries |
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the specialist language of the tourism industry |
WEfT: Candidates are assessed via a 2.5 hour written examination paper consisting of four compulsory questions.
SEfT: Candidates are assessed via a 20 minute spoken examination, which consists of two parts. Both parts carry equal mark weighting and candidates are assessed on their performance according to the following four assessment criteria – fluency, lexis (vocabulary), grammar and pronunciation.
There are three timetabled examination sessions per year: in November, April and June. Apart form the timetabled examination sessions, there are on-demand sessions as well for which you may register throughout the year. There is an additional fee for on-demand sessions.
There are regular exam registration periods for three timetabled examination sessions that are announced in advance and the dates are published on our website. For on-demand sessions, you need to submit your entry form at least 5 weeks before the desired date of the exam.
In order to register for English for Tourism exam, please download and fill in the candidate entry form and pay the applicable fee.
Result slips and certificates are issued for receipt within twelve working weeks
For more information about LCCI, please contact Sanja Mujovic or call (020) 618 406, or visit LCCI official website.
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