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British Council IELTS - Frequently Asked Question

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	Frequently Asked Questions

		What is IELTS?

	IELTS is the International English Language Testing System which tests English proficiency across the globe. Conducting 1.5 million tests in 2010 globally, IELTS is the world’s most popular high stakes English language proficiency test.

		Where can I take IELTS?

	You may take the test at the British Council in Kuala Lumpur, Penang, Kuching and Kota Kinabalu and our Test Venues at Petaling Jaya, Melaka and Johor Bahru. Refer to the back cover page of this booklet for the contact details.

		When can I take the IELTS?

	IELTS is usually available 2 to 3 times a month. Refer to the test dates in this booklet.

		Which organisations accept IELTS?

	IELTS is accepted by more than 6000 organisations worldwide. These include universities, immigration departments, government agencies, professional bodies and multinational companies. To search for a recognising institution, use the IELTS Global Recognition System at http://bandscore.ielts.org.

		Do I have to do the whole test in one day?

	The Listening, Reading and Writing components are always completed immediately one after another. The Speaking test is schedule within a period of 7 days before or after the written tests.

		What can I bring into the test room?

	Stationery will be provided by the Test Centre. Candidate is not allowed to bring any other stationery into the test room. Clear water bottle may be brought inside the test room. Valid ID document (original MyKad or Passport) must be supplied when you register for the IELTS. The document will be checked by the administration and Speaking examiner.

		When will I receive my results?

	Only 13 calendar days after the test day.

		Can I check my results online?

	Yes, results are available online on the 13th day. Please visit http://ielts-results.britishcouncil.org/ to check your results online.

		What do I get when I have taken the test?

You will receive a Test Report Form (TRF) with your overall score and details of how you performed in each component. The TRF includes your photography for security purposes.

The Test Centre can arrange for a TRF to be sent free of charge up to 5 organisations, of the organisations are detailed in your application form during registration.

Candidates who require additional copies to be sent to IELTS recognising organisations must complete the Application Form for the Issue of Additional TRFs. A small charge will be imposed. Courier services can be arranged with separate charges.

If you are applying to an organisation that has access to IELTS online verification, you score could be verified online and your application could be processed quicker.

		How soon can I repeat the test?

	There is no limit on sitting the test. However, you are recommended to do additional study before taking the test again. Our Kuala Lumpur and Penang centres offer preparatory courses and language classes. You can also improve your skills by using the IELTS resource books.

		What help is available for disabled candidates?

	We make every effort to cater for the special needs of disabled candidates. It is our aim for all candidates to be assessed fairly and objectively. If you require special needs, you should apply at least 3 months ahead in order for appropriate arrangements to be made.

		What happens if I want to postpone or cancel my test?

	If you request for a postponement or cancellation within 5 weeks of the test date, you will normallybe be charged the full test fee. However, if your request is on medical reasons and you are able to provide necessary medical evidence within 5 calendar days after the test date, the test fee will be refunded minus a local administrative charge.

		Can I use my driving licence or student identity card as proof of identity?

	No, driving license, student identity card any other identification document are not acceptable. Only valid ID document – MyKad or Passport is allowed. The original ID document specified on the application form has to be brought along on the test day.

		What happens if I am absent on test day without giving prior notice?

	You will lost your full test fee. However, if the absence is caused by illness or serious causes, the supporting document such as medical report, police report, etc has to be provided within 5 calendar days after the test day. A full fee will be refunded minus a local administration charge. The approval will be solely on the Test Centre’s discretion.

		What if I am not happy with my score(s)?

If you believe you did not get the bandscore you deserve, you can request an Enquiry on Results (EoR) at the centre where you took the test. You must do so 6 weeks after the test by submitting the EoR form and pay the administration fee. The fee will be fully refunded if your score changes to a higher bandscore. Note that IELTS Examiners and markers follow strict assessment guidelines and are regularly monitored. The IELTS testing process has the highest quality control procedures.

		Is there a minimum age for candidates taking IELTS?

	IELTS is not recommended for those under 16 years old.

		Where can I obtain more information?

	Visit www.britishcoucil.org.my, www.ielts.org or your nearest IELTS Test Centre. We are happy to provide advice and assistance.