Listen to part of a radio programme where a manager is talking about dealing with staff. See or print the audioscript and do a language activity on paper. (pdf file - 93.9Kb)
General comprehension activity - which of these topics does she mention? Click here to do this activity. Detailed comprehension activity - are these sentences true or false? Click here to do this activity. Listen again and reconstruct the main points she makes. Click here to do this activity.
Read the whole online article on the same topic. Click here to do this activity.
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