OUR TEACHING CENTRE

 GWANGHWAMUN CENTRE

 SNUE CENTRE

 GINUE CENTRE

 ENGLISH FOR COMPANIES

 NEWS AND EVENTS

 LEARNING SUPPORT

You can find some frequently asked questions and answers here. If you can't find the answer to your question, contact us by e-mail.

 IS MY ENGLISH IMPROVING?

The best way to improve is by listening to the advice your teacher gives you, attending every class and participating fully.

Your teacher can show you how to improve outside of class, give you links to useful websites and tell you about opportunities to practice English outside class. If you follow this advice you should progress well.

 WHY ARE THE COURSES HERE SO POPULAR?

We want to offer you the best English courses possible. To do this we invest on training and developing our teachers to a high standard. This means you receive the best possible classes. We are also constantly updating our courses and developing materials.

 WHAT OTHER COURSES CAN I DO?

We have a great selection of courses for everybody ranging from business, listening & speaking, academic writing etc.

If you want more information about the courses on offer for your level, talk to your teacher or speak to Customer services.

 WHAT HAPPENS IF I TAKE A BREAK?

We would advise you not to take a break for too long. In order to maintain your level you need to keep practising. If your schedule changes or you don’t have as much time we recommend you talk to customer services or your teacher about our shorter and less intensive courses.

DOES THE BRITISH COUNCIL TEACH BRITISH ENGLISH?

Most of our teachers are from the UK, so you will learn more about British accents and UK culture but English is an international language.

We teach practical English that can be used in any context in any country.

CAN I GET A 6.5 IN IELTS?

IELTS is a comprehensive exam and you will need to prepare carefully to get 6.5  Talk to your teacher about how to get ready and check out our Facebook page for weekly tips!

I NEED TO GET AN ATTENDANCE REPORT / CERTIFICATE / RECEIPT. WHAT SHOULD I DO?

Contact our Customer Services team in person or on (02) 3702 0600. if you are studying at Seocho-BC Teaching Centre on (02) 3472 7744. We will need your personal details to process the request.

HOW CAN I GET A REFUND?

Visit the Customer Services desk of the centre you are studying at and complete a Refund Request form. For a four week course a full refund can only be given if it is requested before 1600 on the Friday before the term begins. If it is requested after this time, students are only entitled to a partial refund.

Full details are contained in our Customer Agreement ( PDF, 141 KB) which is displayed in our centre and is available on our website to download.