As an alternative, candidates can enrol also directly at our office. In order to enrol, candidates need to do the following:

• complete the application form available at the Registration Office or online.
• provide two passport sized picture (less than 6 months old, in the photograph candidate must not wear glasses )
• present a valid identity card/passport (you can scan and send it by email at least 7 days prior to the exam date)at the time of the enrolment and on the exam day.

It is possible to transfer the enrolment from one exam session to another one within the same financial year (transfers only from April to March of the following year) by notifying the Exam Office via email to ielts.naples@britishcouncil.it at least 10 days prior to the exam date

If you have a disability or condition which might require special arrangements, you should discuss it with our test centre as soon as possible. Each case is considered individually and you will need a medical certificate. Test centres need three months to put arrangements into place

For more information please contact ielts.naples@britishcouncil.it

At our Customer Desk you can buy:

• How to Prepare for IELTS (book and cd) € 40,00 (important especially to prepare the "academic" module)
• IELTS Specimen Materials € 30

• Online resources - free access
• Road to IELTS: free preparation course

At our Resource Centre in Via Morghen 31 (Naples), you will be able to use the Self-Study Discs for IELTS. Our Resource Centre staff will be happy to give you all the information about joining our centre.

Please refer to the IELTS Information for Candidates leaflet, available at the British Council (Naples, Via Morghen 36 or 31) or visit http://takeielts.britishcouncil.org
For further information or in order to give feedback on our examination services, contact:

British Council - Examinations Services
Via Morghen 36 - 80129 Napoli
Tel. 081 5788247
Fax 081 5782046
E-mail: ielts.naples@britishcouncil.it

Cancellation or transfers for health reasons

Candidates that need to cancel or transfer to subsequent exam sessions (within 12 months) must show a valid up to date medical certificate no more than 5 days after the date of the exam for which they were enrolled. An exception to this is Only in the case of family bereavement up to second grade. In all cases evidence must be produced  to support cases. Reimbursement is equal to 75% of the tariff paid.

Cancellation

Candidates may request a cancellation up to 5 weeks before the date of the exam for which they have enrolled receiving a refund of 75% of the original fee paid.

Transfers to successive dates

Enrolments can be transferred to an already published calendar date (not more than 12 months) up to 10 days before the date of the test paying a tariff of €25 at the office in which the original enrolment was made.