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When will you receive the results?
Completed question papers are returned to Cambridge for marking. There is no pass or fail. Every candidate who attempts all three components receives an award indicating the quality of their performance. For each question paper, a candidate is awarded between one and five shields.
Children receive their award about one month after the examination. We send the award to the address provided on the application form by local courier. If you have an overseas address, we can send you the award by courier at a cost of HK$250. Alternatively, you can authorise a friend or relative to collect the award from our Customer Services Centre on your behalf at no additional cost.
What should I do if I wish to make an enquiry of results?
Candidates wishing to enquire about their results must complete the Enquiry of Results form and fax the form to 2913 5172 (paid by credit card only) or mail it to British Council, 3 Supreme Court Road, Admiralty, Hong Kong.
Charges for result enquiries:
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Stage |
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Description |
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Fee |
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1 |
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A full clerical re-check of all papers |
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HK$300 |
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2 |
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A re-mark of papers except Speaking test |
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HK$500 |
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Deadline for submitting request for Stage 1 (clerical check) is 8 weeks after the examination and Stage 2 (re-mark) is 11 weeks after the examination.
All candidates wishing to request a re-mark must have completed, and received their results for, Stage 1 (clerical check) before requesting for Stage 2 (re-mark).
Where a candidate has already received an award for the examination for which they are requesting for Stage 2 (re-mark), the award must be returned to British Council, 3 Supreme Court Road, Admiralty, Hong Kong. Requests will not be processed until this has been received.
Outcomes for Stage 1 (clerical check) will be advised within 2 weeks of receiving the original request. All requests for Stage 2 (re-mark) will be acknowledged by return and outcome letters will be dispatched within 5 weeks.
Where an enquiry leads to a change of grade, any results enquiry fees paid will be reimbursed.
Enquiry of Results form
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