 Bad Weather Arrangements
Special Needs
We aim to do our best to cater for candidates with special needs. We will do all we can to enable candidates to understand test questions and ways of giving answers. All candidates, irrespective of their disability, will be assessed fairly and objectively.
Candidates who require special arrangements are asked to contact us before they submit their application. Relevant supporting materials such as medical certificates should be submitted during registration.
FCE
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FCE for Schools
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Test Results
Completed question papers are returned to Cambridge for marking. Each candidate who has attempted all examination papers is able to download his/her Statement of Results online approximately two months after the examination. An overall grade is given along with a candidate profile indicating the performance level on each examination paper, from Grade A to E. Successful candidates (Grade A to C) receive their certificates approximately three months after the examination. We send the certificate to the address provided on the application form by local courier. If you have an overseas address, we can send you the certificate by courier at a cost of HK$250. Alternatively, you can authorise a friend or relative to collect the certificate from our Customer Services Centre on your behalf at no additional cost.
Enquiry of Results
Candidates wishing to enquire about their results must complete the Enquiry of Results form and fax the form to 2913 5172 (paid by credit card only) or mail it to British Council, 3 Supreme Court Road, Admiralty, Hong Kong.
Charges for result enquiries:
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A full clerical re-check of all papers |
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A re-mark of papers except Speaking test |
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Deadline for submitting request for Stage 1 (clerical check) is 8 weeks after the examination and Stage 2 (re-mark) is 11 weeks after the examination.
All candidates wishing to request a re-mark must have completed, and received their results for, Stage 1 (clerical check) before requesting for Stage 2 (re-mark).
Where a candidate has already received a certificate for the examination for which they are requesting for Stage 2 (re-mark), the certificate must be returned to British Council, 3 Supreme Court Road, Admiralty, Hong Kong. Requests will not be processed until this has been received.
Outcomes for Stage 1 (clerical check) will be advised within 2 weeks of receiving the original request. All requests for Stage 2 (re-mark) will be acknowledged by return and outcome letters will be dispatched within 5 weeks.
Where an enquiry leads to a change of grade, any results enquiry fees paid will be reimbursed.
Enquiry of Results Form
Replacement of Certificate
Certificates will be printed based on the names on the identity document. Misprinted certificates will be replaced free of charge within six months of the certificate being issued once British Council is notified within the six-month period. Candidates who have lost their original certificate may apply for a certifying statement. An administration fee of HK$440 will be charged. Application for a certifying statement must be made within 5 years after the examination. All candidates must complete the Replacement of Certificate form and fax the form to 2913 5172 (paid by credit card only) or mail it to British Council, 3 Supreme Court Road, Admiralty, Hong Kong.
Replacement of Certificate Form
Conditions
The examination date is fixed globally. Once your application has been accepted, change of examination date and time is not permitted.
No refund will be made for cancellation of examinations unless on medical grounds. British Council will make a 50% refund of the examination fee provided that the candidate puts such request in writing and submits a medical certificate within THREE working days after the examination.
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