New arrangement for General English

For existing students
All existing students on General English are automatically re-registered to the next course unit.  Your place will be confirmed when you pay for the next unit on or before the third week of the course.  If you fail to pay before the deadline, your reservation will be released. If you decide to take a break, you may register for another course unit at the same level a month later.

For new students
New students can enter the course at the beginning of each month by enrolling from fourth week of the previous month.

Payment Methods

Payment for courses can be made by VISA, Master Card, American Express, EPS or by cheque made payable to 'British Council'.

Enjoy 6-month interest free instalment* on registering for a selected kindergarten, primary, secondary or adult English course with designated credit cards.

*Terms and conditions apply.

Refunds (Not applicable to summer courses)

1.In case of the cancellation of a course, you will receive a full refund.  You must keep the original receipt in order to obtain this refund.  When processing a refund, we will ask you to provide us with your bank account information by completing a refund form.  We will then transfer the monies into your bank account within one month.  A refund may also be made in cash or in cheque if necessary.

2.If a course is cancelled and you have purchased a course book from the British Council Shop, you can obtain a full refund by returning the book to the shop within 14 days of the start of the course.  Please note you must have the original receipt in order to obtain a refund.  The book must also be unmarked and in an undamaged condition.

3.If a course cannot be run on the date or at the time specified in the timetable and you decline the revised arrangements, we shall refund in full within one month of your   course fee refund request.

4.Classes cancelled due to bad weather or teacher sickness will be made up.  If the make up classes cannot be run on the date or at the time specified in the timetable and you decline the revised arrangements, we shall refund on a pro-rata basis the course fees within one month of your course fee refund request.

5. Any request for withdrawal due to special circumstances, once approved, will receive a credit note for the course fee.  10 per cent of the course fee will be charged as an administration fee.

(Revised on 1 September 2009)

Liability

The British Council shall not be liable to any party in respect of the following:

1. for any loss or damage to your property or any property in your possession in the course of engaging with the British Council or participating in courses as arranged by the British Council.
2. for death, or any injury or incapacity (except as may be required by law)