We have provided information here for Erasmus Co-ordinators and academics from UK higher education institutions to help you administer the programme and answer questions you may get asked by your students. Follow the links on the right to find out more.
Means of Redress
If, for any reason, the HEI disagrees with a decision by the British Council (the National Agency) which affects them adversely, they should complete and submit this form to the Erasmus Helpdesk within 30 calendar days.. The British Council will acknowledge receipt within three working days and aim to resolve the problem within 30 working days if it concerns the grant, or for other queries, within 10 working days. If the HEI is not satisfied with our response, they can access the central British Council feedback system from the Contact page.
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