: Any emails sent to our info@britishcouncil.org.ma We aim to respond to you promptly –we aim to reply within two working days of receipt. If we are unable to respond at the first point of contact, we aim to deal with your email within two working days of receipt. If it will take longer than this, we will inform you of any delay within three working days
: Any complaints sent to our info@britishcouncil.org.ma We aim to respond to you promptly – regardless of the subject matter, the way in which you contact us or the country in which your comment or complaint is made.
If we are unable to respond at the first point of contact, we aim to deal with your comment or complaint within ten working days of receipt. If it will take longer than this, we will inform you of any delay within three working days
Emails sent about exams enquiries at info@britishcouncil.org.ma We aim to respond to you promptly –we aim to reply within two working days of receipt. If we are unable to respond at the first point of contact, we aim to deal with your email within two working days of receipt. If it will take longer than this, we will inform you of any delay within three working days
: Emails sent about Education Uk or Chevening enquiries at info@britishcouncil.org.ma We aim to respond to you promptly we aim to reply within two working days of receipt. If we are unable to respond at the first point of contact, we aim to deal with your email within two working days of receipt. If it will take longer than this, we will inform you of any delay within three working days.
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