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Refund policy

Refund policy for KET, PET, FCE, CAE, CPE, BEC, ILEC and ICFE exams

Examinations fees cannot be reimbursed after the end of registration period.
Examination fee is 100% refundable before the end of the regular registration period. The 100% Refund Application for Cambridge Exams (doc file) is available in the bottom-left green navigation menu on this page.
Examinations fees cannot be transferred from one type of exam to another.
Examinations fees cannot be transferred to a later date (e.g. the next exam session).
Candidates or institutions, which covered the examination fee for a candidate absent from the written parts of their examination for health reasons, are entitled to a 50% refund of the examination fee. Medical certificate together with the 50% Refund Application for Cambridge Exams (doc file is available in the bottom-left green navigation menu on this page) should be submitted to the centre, which registered the candidate, no longer than 7 working days after the written examination.
Candidates absent from their test for other than health reasons will not be granted a refund.
Examinations fees will not be refunded in case of failure.

Refund policy for IELTS

A registered candidate can withdraw from the examination provided that he/she informs the IELTS administrator 5 weeks prior to the examination.
Transfers between sessions are possible only in case of illness.
If a candidate is ill on the day of the test and provides a valid medical certificate to the IELTS administrator (no later than 7 working days after the test), he/she will be entitled to a free transfer to the next IELTS session.
Candidates who were ill (with a valid medical certificate) on the date of the exam and do not wish to be transfered to another session can get back 50% of the test fee.
If a candidate fails to show up for the test or does not provide a valid medical certificate, he/she is not entitled to any refund at all.