Customer care - what does it mean to you? The personal touch, always meeting people face-to-face? Email contact with your customers? A user-friendly web site? Here you can read about one way in which companies are trying to ensure better service for their customers while keeping down their costs and listen to a conversation with a customer. You can also play a writing game, reconstructing some of the text.
Sefydliad rhyngwladol y Deyrnas Unedig ar gyfer cysylltiadau diwylliannol a chyfleoedd addysgol. Elusen gofrestredig: 209131 (Lloegr a Chymru) SCO37733 (Yr Alban) Ein datganiadau ar breifatrwydd a hawlfraint. Ein hymrwymiad i ryddid gwybodaeth.
