Lost your membership card, and want to find out how to get a new one? Want to reserve a book that is currently out on loan? Need to extend the borrowing time of the book you have on loan? You will find most of the information you need through these Frequently Asked Questions.

For potential members

  1. What is the offer from British Council Resource Centres?
Resource Centre is a unique place for a large collection of materials for learners and teachers of English Language including English literature, contemporary fiction, management and business, IT, the arts, information about contemporary UK, lifestyle and many more. The collection of films, British TV series and documentaries on DVD may be of great interest to you. We hold a special corner for GCSE and A level text books. Apart from providing the best of reading materials published in the UK, we also provide access to on-line information products and wide range of services set to the highest professional standards.

  2. Where do you have your Resource Centres and what are the opening hours?
Currently we are running our activities from Dhaka and Chittagong. Our contact address is

Dhaka
British Council Resource Centre
5 Fuller Road
Dhaka 1000
Tel +88 02 8618905
Fax +88 02 8613375, 8613255
Email: resource.centre@bd.britishcouncil.org
Opening hours: Saturday to Thursday 10:00 am- 6:00 pm Friday 3:00 - 7:00 pm

Chittagong
British Council Premier University Resource Centre
Premier University
1/A O.R Nizam Road
Law Faculty (1st Floor)
Probortok Circle
Chittagong
Phone: 031-2554668
Cell: 01711543407
Opening hours: Sunday to Thursday 12:00 - 8:00 pm Friday & Saturday Closed

  3. How can I become a member of the Resource Centre?

Step 1
First fill in a membership form by downloading it from our website or collecting it in person from the Resource Centre. Different types of membership may require endorsements by organisations, educational institutions, government officials or parents/guardian.  Please check the form for details.

Step 2
Bring your completed form, with necessary endorsements, to the Resource Centre with your membership fees and a member of staff will issue your membership card. Those applying for Individual and Membership should also bring a stamp sized photograph of themselves.

Step 3
Immediately start browsing, borrowing, reading, listening and having fun!

  4. How much do I need to pay for getting the membership?
Please select the category of membership suitable for you from the list.

	Membership Category Duration Fees (Tk) Renewal fee*(Tk) Resource Centre membership 3 months** 700/- 700/- Resource Centre membership 6 months 1,200/- 1,200/- Resource Centre membership 1 year 2,000 1,900/- Young Lerner’s Centre membership 1 year 1,800/- 1,700/- General Corporate membership 1 year 8,000/- 7,500/- Open Learning Corporate membership 1 year 15,000/- 14,000/- Young Learners’ Corporate membership 1 year 10,000/- 9,500/- Family Membership 1 year 4,000/- 3,800/-

*Renewal fees will be applicable from April 2011.

** Reference membership only

Chittagong Centre

	Membership Category Duration Fees (Tk) Renewal fee*(Tk) Resource Centre membership 6 months 1,000/- 900/- Resource Centre membership 1 year 1,500/- 1,400/- Young Lerner’s Centre membership 1 year 1,500/- 1,400/- Resource Centre membership 1 year 15,000/- 14,000/- Young Learners’ Corporate membership 1 year 10,000/- 9,500/- Family Membership 1 year 4,000/- 3,800/-

FAQ for members

  1. I’ve lost my membership card, what should I do?
First contact us by email or telephone to let us know it is missing. Then bring a stamp sized photograph of yourself to the Centre and for a minimal cost of Tk 100 our staff will issue you with another one.

  2. I want to borrow a book which is already out on loan, is there a way of being sure that I will be able to borrow the book as soon as it is returned?
Yes. For a small fee of Tk 10 per book, you can reserve the book when you are in the Resource Centre, or email or telephone us. As soon as the book comes back, we will notify you and it will stay on reserve for you for two weeks.

  3. I have borrowed a book which is due back soon. Is it possible to extend the time so that I can borrow it for a bit longer?
Yes. Simply telephone or email us, on or before the due date and we will extend the period of loan for a further 3 weeks, providing the book has not been reserved by someone else.

  4. Will you charge me for returning books or DVDs late?
Yes. If you return a book, journal or periodical late, we will have to charge you Tk 5 per item per day. If you return a DVD late, it will be Tk 10 per item per day. Simply avoid these charges by emailing or telephoning us to ask if you can extend the borrowing time.

  5. I have moved recently, do I need to let you know my new address?
Yes please, it’s important our membership records are kept up to date.

If you need further information please contact us