If you are unhappy with your results you may apply for an Enquiry on Results procedure.
Each exam has a final date for receiving Results Enquiries, and after this date it will not be possible to request an enquiry.
For March examinations, schools and candidates need to have contacted their centre to discuss a possible enquiry by 15 June.
For May/June examinations, schools and candidates need to have contacted their centre to discuss a possible enquiry by 15 September.
For November/December examinations, schools and candidates need to have contacted their centre to discuss a possible enquiry by 15 March.
Where an enquiry leads to a change of grade, any Results Enquiry fee paid will be reimbursed.
Where candidates are dissatisfied with the outcome of the Results Enquiry process, they are entitled to request a formal appeal against their result.
You can choose to have one or more test components re-marked. The re-mark is done by trained clerical markers and Cambridge ESOL-appointed senior examiners. Please note that you will not receive any kind of feedback or comments on your work.
There is a standard fee for this which is fully refunded if your score changes.
For more information please email us.
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