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We will only collect information relevant to our business relationship with you. We use a call centre for our education enquiries and the information given is related directly to us and not given to any other party.
Generally, the type of personal information we collect about you includes your name, mailing address, telephone number and e-mail address. We rarely need to collect sensitive information (such as health) and will not do so without consent.
The British Council in Australia will not collect any personal information about visitors to the website except when they knowingly provide it.
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We use personal information for the primary purpose for which it is collected. That may include supplying our services or responding to an individual’s request.
We may use your information to offer services that we believe meet your needs. However, you can notify us at any time if you do not wish to receive this information.
We will not collect or use personal information in ways other than as stated in this policy unless we have obtained an individual’s consent.
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We will, on request, provide you with access to the personal information we hold about you. This service is free unless the information you request requires significant research or preparation time. Before we act upon requests of this nature, we will tell you how much this service will cost.
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We take steps to ensure that your personal information is kept secure and confidential.
The Internet is not always a secure method of transmitting information. Accordingly, the British Council cannot accept responsibility for the security of information you send to or receive from us over the Internet or for any unauthorised access or use of that information.
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We take reasonable steps to ensure that your personal information is accurate, complete, and up-to-date whenever we collect or use it.
If you wish to change personal information that is out of date or inaccurate or if you wish to have your personal information deleted please contact us.
Email: enquiries@britishcouncil.org.au
Tel: +61 2 9326 2022
Fax: +61 2 9327 4868
Mail: PO Box 88 Edgecliff NSW 2027
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