FAQs-BC SERVICES

	BC SERVICES

		Where are you located in Albania?

	Rr. Skenderbej, No.12 Tirana (British Embassy building)

		What are your working opening hours?

Our working hours are from Monday to Friday 09.00 to 17.00

The Exams Team can be contacted by phone ++ 355 (04) 2240856/7 and email

For Other Bussines please call ++ 355 (04) 2240856 / 7 or email

		How can I find out more about the British Council?

	We are the UK's international organisation for educational opportunities and cultural relations. For more information about our purpose, funding, history, etc access our corporate website.

		Can I sit my distance learning exams at the British Council in Albania? Which ones?

	Yes, you can. Please refer to the document of Distance Learning that we have prepared.

		Could you please provide me with a list of education agents in Albania?

	We are unable to provide you with lists of agents as we have no assurance of their quality.

		Can you help with obtaining an 'Apostille' for my British education documents?

	You can refer to the website http://www.fco.gov.uk/en/about-the-fco/what-we-do/docs-and-legal-services/

		Where can I find out about events organised by the British Council in Albania?

	Please have a look at our events listing or subscribe to our monthly electronic newsletter.

		Do you have a videoconferencing facility in your office?

	NO

		I'll be travelling to the UK. Do you provide tourist information as well?

VisitBritain is the Great Britain's official tourism authority. There are no walk-in facilities in Albania, but you can use their enquiry and mail Service.

Contact the VisitBritain Enquiry and Mail Service and get brochures sent to you (allow one week for postal delivery).

E-mail: a-info@visitbritain.org

		Do you offer English language courses at the British Council in Albania?

	No, we don't offer English language courses in Albania.

		Can you also help me with visa issues?

	The British Embassy can assist you with any questions you have concerning visas or UK entry requirements. The British Embassy is the official representation of the United Kingdom in Albania and can be contacted with any questions about residence permits, work permits and trade-related matters.

		Can you translate my diploma/certificate?

	No