Test Date Transfer Policy You may transfer test dates if you notify us more than five weeks before the original test. If the request for a transfer is made within the five week period, the transfer will be treated as a cancellation and you will receive no refund.
Refunds 1. All examination fees paid are non refundable. Refunds will not be issued for incorrect choice of version. We will only consider applications for refunds made on the following grounds: •Medical – hospital admission or serious injury •Loss or bereavement – death of parents, guardian, brother/sister or child •Hardship/trauma – victim of crime, victim of traffic accident •Military service
2. Applications for refund must be made within 14 days of payment or 7 days before the Test Date, whichever is the earliest and applications should be addressed to the Examinations Coordinator.
3. Refund Applications shall attract a 25% administration fee.
4. Applications for refund must be made in writing and the following documentation attached: •Refund Application Form (Available from British Council) •Original bank deposit slip •Identification •Other Supporting Documentation (medical certificate, death certificate etc)
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